Outdoor yoga class at Lisvane and Llanishen Reservoirs with an eola membership card showing an Adult monthly plan with a 6-month minimum term

Keep January members with you into the spring. Add a minimum term and a notice period to rolling memberships, shown clearly before members buy.

Memberships with a minimum term and notice period

Rolling memberships can now have a minimum term and a notice period, so the members who join in January stay with you into the spring.

New: keep members longer with a minimum term and notice period

Glamping and camping at Wimbleball Lake with an eola calendar block on two flooded pitches

Close a flooded pitch or a lodge under repair. Block a space in the eola calendar and it stops being bookable, on linked Pitchup pitches too.

Block accommodation spaces from the eola calendar

Close flooded pitches or a lodge under repair for a few nights: block spaces from the calendar’s Accommodation view and they stop being bookable, including on Pitchup if they’re linked.

New: block accommodation spaces from the calendar

A person abseiling down a waterfall, with an eola AI flag on a questionnaire answer about a medical condition

The AI questionnaire checker reads every completed questionnaire and flags the answers your team should check before the session. Included in eola Pro.

How the AI questionnaire checker works | eola

The AI questionnaire checker reads each completed questionnaire, scores every answer and flags the ones your team should look at before the session.

How the AI questionnaire checker flags answers to review

A group doing yoga outdoors, with a thank-you email asking them to review the business on Google and Tripadvisor

Add your Google, Tripadvisor or Facebook review links in eola and we’ll ask every customer for a review after their visit. Free on every plan.

Review links: ask customers for a review after their visit

Add up to three review links and eola asks every customer for a review in the thank-you email after their visit, with a follow-up two weeks later.

Review links: ask every customer for a review after their visit

Group paddleboarding at Ardingly Activity Centre with an eola session participant list and a Download CSV button

Every session in eola now has a Participants tab: everyone taking part, with the questionnaire answers you choose, to print or download.

Print or download a session’s participant list

Every session now has a Participants tab listing everyone taking part, with the questionnaire answers you pick, ready to print for instructors or download as a spreadsheet.

New: print or download a session’s participant list

Group tubing at Cardiff Ski and Snowboard Centre with eola booking widget times marked Sold out and Nearly full

Full sessions and fully booked activities now stay in your eola booking widget, marked Sold out, with the next day that has space.

Sold-out sessions stay visible in your booking widget

Full sessions and fully booked activities now stay in your booking widget, marked Sold out, so customers see your whole timetable and the next day with space.

New: sold-out sessions stay visible in your booking widget

Boy skiing at Alpine Snowsports Aldershot with an eola membership pass ready to add to a phone wallet

Members can add their pass, and their children’s, to Apple Wallet or Google Wallet, and staff can find any named member or child in search.

Membership wallet passes and member pages

Members can now keep their membership, and their children’s, in Apple Wallet or Google Wallet, and your team can find anyone on a membership in search.

New: wallet passes and clearer membership pages for your members

Children skiing at Torquay Alpine Ski Club with an eola family membership plan

Create a membership, add price plans and benefits, move members to a new price, and see how renewal reminders and member totals work in eola.

How to set up memberships in eola

A step-by-step guide to creating memberships in eola, from price plans and benefits to what members see, renewal reminders and moving members to a new price.

Setting up memberships in eola: plans, benefits and members

Archery at Llys-y-Fran with eola questionnaire progress for a session

Complete or update question packs for customers, review one party’s answers, flag answers with AI and make forms quicker for returning customers.

Managing customer questionnaires on eola

Question packs are now easier for customers to finish and for your team to manage, from completing answers on a customer’s behalf to AI checks on every completed questionnaire.

Managing questionnaires and question packs for your customers

Sailing at Llandegfedd Lake with an eola session whose capacity has been changed

Change the capacity of one session, show several resources at once and filter by product type. What’s new in the eola calendar and how to use it.

Single session capacity and calendar filters | eola

Change the capacity of one session without touching the whole activity, filter the calendar by several resources or by product type, and other calendar improvements from 2026.

Change a single session’s capacity and filter your calendar

Group tubing at Norfolk Snowsports Club with an eola QR code check-in confirmation

Scan the QR code in a customer’s booking email with a handheld scanner and they’re checked in straight away. Here’s how it works and how to set it up.

Check customers in with a QR code scanner | eola

Plug a handheld scanner into your front desk computer and check customers in by scanning the QR code in their booking confirmation email.

Check customers in with a QR code scanner

Bike hire at Llyn Brenig with an eola front desk booking showing a member discount and card reader payment

Book walk-ins from your dashboard, see member prices before taking payment, take cash or card reader payments and settle unpaid items at the desk.

Front desk bookings and payments in eola

How to book walk-ins and phone customers from your dashboard, apply member prices, take cash or card payments and clear unpaid items at the desk.

Taking bookings and payments at the front desk with eola

The eola dashboard noticeboard and Chat with support

Get help without leaving your eola dashboard, and see product news and reminders on your new noticeboard. Here’s how both work.

Chat with support and the dashboard noticeboard | eola

Chat with support from the dashboard sidebar, answered straight away by eola’s assistant and handed to our team when needed, plus a noticeboard for product news and reminders.

Chat with support and the noticeboard: help inside your dashboard

Group paddleboarding at Ardingly Reservoir with an eola membership discount code

Create discount codes for memberships: a percentage or fixed amount off the first payment, a set number of months or every payment.

Membership discount codes in eola

Run joining offers and partner deals with discount codes that take money off a membership, and see exactly what each code has cost you.

Membership discount codes: offer money off a membership

Camping at Wimbleball Lake with an eola booking that came in from Pitchup

eola manages your Pitchup listing and syncs bookings both ways, with eola’s emails, waivers and reminders for Pitchup customers.

Pitchup bookings in eola | eola

eola manages your Pitchup listing and links it to your accommodation in eola, so Pitchup bookings appear in your calendar and eola bookings reach Pitchup.

Pitchup bookings in eola: list your stays on Pitchup

Kayaking at Llandegfedd Lake with the eola unpaid items list and a payment link

Edit and resend payment links, see unpaid bookings, store items and charges in one list, and take payment at the front desk by card reader or cash.

Payment links and unpaid items on eola

How to send and resend payment links, keep track of everything customers still owe in the unpaid items list, and take payment when they turn up without paying.

Chasing unpaid bookings with payment links and the unpaid items list

Campsite at Roadford Lake with an eola booking for a bell tent pitch and an offer to add a paddleboard session

Sell pitches, pods and rooms alongside your activities in eola, with one calendar, one widget and one basket for stays and things to do.

Sell stays and activities together with eola

eola now handles accommodation as well as activities, so campsites and centres can sell stays and things to do in one basket and run both from one calendar.

Activities and accommodation in one booking system

Mother and son swimming at Lisvane and Llanishen Reservoirs with an eola customer record

See a customer’s bookings, vouchers, passes, memberships and unpaid items in one place, and add notes your team can search.

The customer record in your eola dashboard

The customer record shows everything a customer has bought from you, what they still owe and your team’s notes, and search now finds what’s in those notes.

The customer record: everything about a customer in one place

Kayakers at Ardingly Activity Centre with a new eola marketplace booking

The eola marketplace puts your activities in front of new customers. See what it has brought partners like Norfolk Snowsports and Ardingly.

The benefits of the eola marketplace

The eola marketplace puts your activities in front of people looking for things to do who haven’t found you yet. Here’s what it has brought our partners.

White water rafting at Cardiff International White Water with an eola deposit option at checkout

Let customers secure activities and stays with a deposit, then pay the balance before their visit. How it works, reminders, refunds and set-up.

Deposits on eola: take part payments at checkout

Offer deposits on the activities and accommodation you choose. Customers pay part of the price to secure their booking, and we remind them to pay the balance before their visit.

Deposits: let customers secure a booking with a part payment

We’ve made memberships more flexible for you to manage and easier for your customers to use. Meet Members, now live for all outlets.

Our biggest update yet for Memberships

Paddleboarding at Roadford Lake with eola seasonal prices for paddleboard hire

Set higher or lower prices for chosen dates on each activity or stay in eola. Any date without a seasonal price stays at your standard price.

Seasonal pricing for activities and stays | eola

Set high or low season prices for chosen dates on each activity or stay, and eola charges the right price automatically.

Seasonal pricing for activities and accommodation

We've redesigned our activity cards to improve engagement and boost bookings! Discover the key updates, and how these will impact you and your customers!

A new and improved activity card design

With summer just around the corner, we’ve made some big improvements to your activity cards. These updates are all about helping enthusiasts find and book your experiences faster.

Let’s take a look at what’s changed and how it’s going to help bring more customers your way!

A fresh new look for your activities

A stressful part of managing an activity business is keeping track of waivers and questionnaires - here's the easiest way to do it!

Waivers and questionnaires in the activity industry

In the world of activity and experience businesses, waivers and questionnaires are critical. They protect businesses legally and help tailor services to individual needs. However, managing these documents can often be cumbersome, leading to inefficiencies and frustration for instructors and team members.

Streamlining waivers and questionnaires in the activity industry

The solution for activity centres is here! No more juggling online bookings and in-person activity bookings on different systems!

Online and in-person bookings all in one

In the dynamic world of activity centres, managing bookings can be a complex juggling act. From kayak rentals to climbing classes, each booking is a step towards success. But what if managing these bookings – both online and in-person – could be simple? That's where eola's card readers come in: they connect to your centre's eola account.

Online and in-person bookings all in one: The solution for activity centres!

Switch on the Content writer and eola AI writes taglines, highlights and search descriptions for your booking page and products, from your own details.

Content writer: eola AI writes your booking page copy

Switch on the Content writer and eola AI writes taglines, highlights and search descriptions for your booking page and every product, from the details you’ve already added.

A code symbol next to the eola booking widget on two phones

Add your Facebook Pixel to your eola booking widget to see which Facebook and Instagram ads lead to bookings, and what they were worth.

Facebook Pixel on eola: track bookings from your ads

Add your Facebook Pixel to your booking widget and see which Facebook and Instagram ads lead to bookings, and what those bookings were worth.

Facebook Pixel: see which ads lead to bookings

Rentals open up your business to more experienced customers who want to explore without supervision.

Rentals: maximise your efficiency

Experiences are the bedrock of your business, but not every adventure needs a guide. Rentals open up your business to more experienced customers who want to explore without supervision.

Rentals: Maximise your efficiency

Though it may not seem like it, a virtual shopping basket is a powerful tool for growing your revenue. Find out how in our blog.

Encourage multiple bookings with the eola shopping basket

Of the many upgrades made to the eola booking widget in our recent redesign, one of the most important additions was the shopping basket. In this article, product manager Jamie outlines the challenges involved in bringing our shopping basket to fruition, and most importantly how you can use it to ...

Virtual shopping baskets: Drive multiple bookings

In our continued efforts to keep all of our users’ accounts secure as possible, eola has ramped up its measures.

Password security and safety on eola

In our continued efforts to keep all of our users’ accounts as secure as possible, eola has ramped up its measures. We want to make sure that your passwords are strong enough to minimise their vulnerability to hackers.

Password security and safety

A person sitting on a rock above crashing waves, holding a phone

Set up Stripe, see the fees, take card, Apple Pay, Google Pay, cash and card reader payments, and understand payouts and refunds on eola.

How to take payments on eola

Everything about taking payments on eola: setting up Stripe, fees, Apple Pay and Google Pay, the card reader at your front desk, payment links, deposits, invoices, payouts and refunds.

How to take payments on eola: Stripe, payouts, fees and refunds

eola was developed with the goal to ensure a smooth management process for experience providers. This is a step-by-step guide

How to create an activity on eola

eola was developed with the goal to ensure a smooth management process for experience providers. Below is a step-by step guide on how to set up your activities on the platform.

How to create an activity on the eola platform

We understand the importance of having a clear and simple calendar to keep yourself organised and up-to-date.

How to use your eola calendar

We understand the importance of having a clear and simple calendar to keep yourself organised and up-to-date on all of your bookings. It is the quickest way to get an overview of your workday, and see what you have coming up.

A woman with a laptop sitting on the edge of a sailing boat on a sunny day

A walk through the eola booking widget: product pages, basket, checkout, Apple Pay and Google Pay, waivers and questionnaires, and the emails that follow.

The eola booking widget: what customers see

From the Book now button to the confirmation email: a step-by-step look at what your customers see when they book through the eola booking widget.

The eola booking widget: what your customers see when they book

Images are very powerful tools to both describe your activities and inspire your customers. We've listed a few things that will help you

How to use activity images on the eola platform

Images are great tools to both describe your activities and inspire your customers. We've listed a few things that will help you choose the best images to engage your customers and increase your bookings.

Academy