Streamlining waivers and questionnaires in the activity industry

by Rita Costa

In the world of activity and experience businesses, waivers and questionnaires are critical. They protect businesses legally and help tailor services to individual needs. However, managing these documents can often be cumbersome, leading to inefficiencies and frustration for instructors and team members.

The importance of efficient management

Waivers and questionnaires are essential for legal protection and enhancing customer experiences. Yet, the manual handling of these documents is time-consuming and error-prone, detracting from the core mission of delivering exceptional experiences.

A solution to the challenge

eola offers a revolutionary approach to managing waivers and questionnaires, leveraging AI technology to automate and streamline the process. eola AI reviews questionnaires, identifying key information quickly and accurately, thus ensuring safety and personalisation of services without the manual hassle.

Benefits of using eola

  • Automated processing: Automatically tracking submissions, sends reminders to ensure participants have completed the forms before arrival.
  • AI-driven insights: Highlights important participant information, enhancing safety and experience customisation.
  • Time-saving: Instructors and team members save countless hours, not having to review every questionnaire submission.
  • No more errors: By automating the verification process, human error is eliminated, making instructors' lives easier and ensuring that all necessary precautions are in place.

For activity and experience businesses aiming to improve their booking system and reduce administrative burdens, eola provides an efficient, AI-powered solution. By simplifying the management of waivers and questionnaires, eola helps businesses focus on delivering unforgettable experiences, ensuring both compliance and customer satisfaction. 


Check out more tips on how to grow you activity centre in 2024 here:  Choosing a booking system for your activity business in 2024 and Adding memberships to your business

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