In our continued efforts to keep all of our users’ accounts secure as possible, eola has ramped up its measures.

In our continued efforts to keep all of our users’ accounts as secure as possible, eola has ramped up its measures. We want to make sure that your passwords are strong enough to minimise their vulnerability to hackers.

Password security is very important to make sure that both your own, and your customers’ data, stays as safe as possible.

If you are using a compromised password it will appear on a list called Have I been Pwned. This will leave you more vulnerable to hackers that try to breach accounts online. In that case, you will need to choose a stronger password to keep your account secure, not just on eola, but on any service where you use that password.

What new security measures have we added?

We are excited to be ramping up our security measures even further.

Using Have I Been Pwned, we automatically check if the password you have entered has previously been involved in a breach. We will in that case notify you straight away, so you can update your login details as soon as possible.

This way you will be able to choose the best and safest password when you create or sign in to your eola account, and keep your data secure.

When choosing your password, try to avoid obvious words like Password1, or something which is closely linked to you, such as your birthday. Instead, use a mixture of characters, letters, numbers and punctuation.

Avoid using the same passwords across multiple sites to make sure that if one account is compromised the others are not also exposed.

A password manager can help you manage your passwords in a secure and simple way. It will save you the trouble of remembering many different login details in the future. You can use your browsers' inbuilt manager to help you remember passwords or safely store them away on a manager such as Last Pass.

We want you to be safe knowing that your online accounts are secure and protected.Being accessible online is now more important than ever for businesses. Choosing secure passwords is the best and simplest way to make sure your online information stays safe.

For more information and support follow us on Instagram, Facebook and Twitter.

If you are already one of our partners make sure you have joined our Facebook Community page where you will receive updates, support and have access to a network of fellow eola partners.

Looking for more information on how to increase revenue and sales on your business?

How to create an activity on the eola platform

Password security and safety

Our goal when building the eola platform was to create a fast, safe and easy-to-use system. In order to keep your payments completely secure, eola integrates with the payment processor Stripe.

Our goal when building the eola platform was to create a fast, safe and easy-to-use system. In order to keep your payments completely secure, eola integrates with the payment processor Stripe. We are also a PCI compliant company to ensure our partners’ and their customers’ safety.

Here’s a guide on how to set-up payments on eola and get you ready to take bookings online.

After you have created your first activity on the system, a message will pop-up on your main dashboard page that asks you to add your payment details.

If you follow the link provided, it will guide you through the Stripe set-up and verification process.

Once you have finished setting up your Stripe account with eola, you are ready to start taking paid bookings.

The sooner you set-up, the sooner your customers can make payments via the eola platform, and you can receive payouts from us.

Don’t forget to have your documentation ready as you will need to share information about your business and yourself.

If you don’t have a registered business and operate as an individual or charity, contact us at support@eola.co so we can help update your Stripe account type.

When a customer makes a payment via the eola platform,  4% + VAT covers eola’s fees and payment processing costs, leaving 96% to be paid out to you.

By default, payouts are made to you on Mondays after being finalised on the Thursday before.

All payments go through AI-based fraud checks by Stripe, which sometimes affects which payments are included in the payout for a specific week.

When a refund is issued, Stripe pays the full amount (100%) of the booking from your virtual Stripe account directly to the customer's bank account.

We retrieve the 96% that we previously paid out to you by balancing the refunded amount against future booking payments.

This way we only send payouts to you, and never transfer anything out of your bank account.

We don’t charge you anything for refunds.

Our payments process is simple and secure. Once you have completed the set-up process, your customers will be able to quickly and easily pay for your wonderful activities online, saving you lots of time and effort.

Make sure you follow us on Instagram, Facebook and Twitter for more updates and articles.

Looking for more information on how to make the most from your eola account?

How to set up payments on eola

Tips for setting up your Stripe account:

Payments and refunds

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