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eola

Booking system for rafting centres

Take group bookings with a deposit, get every rafter’s waiver signed before they arrive, and sell only the seats you have rafts and guides for.

Trusted by activity providers across the UK

  • Cardiff International White Water
  • Holme Pierrepont Canoe Club
  • Dŵr Cymru Welsh Water
  • SWLakes Trust
  • Everyone Active

Group bookings with every waiver signed

The organiser books and pays a deposit, and eola collects every rafter’s details and waiver before the day.

  1. 1The organiser books and pays a depositThe deposit holds the date, and eola sends reminders to pay the balance before the trip.
  2. 2The rest of the group is invitedEach rafter gets a link by email or text to add their own details.
  3. 3Every rafter signs their own waiverWaivers and questionnaires come with the invite, with reminders until they’re done.
  4. 4Check-in flags anyone who isn’t readyThe scanner stops for an unsigned waiver or an unpaid balance, so you know before the briefing.

Resource management

Never overbook or undersell a trip

Tell eola how many people each raft takes and count your guides towards every trip, so each trip sells every place you can run, and not one more. Helmets, wetsuits and paddles are counted too.

  • Seats set for each raft
  • Guides counted towards every trip
  • Helmets, wetsuits and paddles tracked in real time
See resource management

The eola marketplace

Get found by groups looking for white water experiences

Groups planning a birthday, a stag do or a team day out search online for rafting near them. The eola marketplace puts your trips in front of them and shows they can pay a deposit to hold the date. Their booking lands in your calendar with no extra admin.

  • Listed on Google Things to Do
  • Deposit option shown on your listing
  • No marketing team or paid ads needed
How the marketplace works

500+ new customers for an activity centre through the eola marketplace

53% more bookings for a watersports club in its first season on the eola marketplace

Rescheduling and refunds

Easily refund and reschedule

When plans change, move a booking to another day, refund it, or issue a credit voucher so the sale isn’t lost. You choose whether to charge or refund any difference in price.

  • Bookings moved in a few clicks
  • Credit vouchers instead of refunds
  • Flexible refund and rescheduling options
See bookings

Instructor management

Match the right guide to every trip

Give each guide a profile with their qualifications and availability, so the right people run each trip. Every guide has their own calendar and sees the participant list and details they need.

  • Guide profiles, qualifications and availability
  • Participant lists with the answers you choose
  • Permissions set for each member of your team
See instructor management

Your questions answered

Transparency is at the heart of eola. If you don’t see your question here, get in touch with our team.

Can one person book for a whole group?

Yes. The organiser books and pays, then invites everyone else by email or text to add their details and sign their own waiver.

Can I take a deposit to hold a group’s date?

Yes. Turn on deposits for the trips you choose, and eola sends reminders to pay the balance before the day.

Can I limit each trip to the rafts and guides I have?

Yes. Set how many people each raft takes and add your guides as resources. eola stops selling places as soon as either runs out.

Can I see who hasn’t signed before we get on the water?

Yes. The check-in scanner stops before checking in anyone who hasn’t signed their waiver, answered their questionnaire or paid their balance, and lists what’s missing.

What happens if a trip can’t run?

Move the booking to another day, refund it, or issue a credit voucher, all from the booking in your dashboard.

Can I set a minimum age for rafting?

Yes. Set a minimum age for each trip, or make it adults only.

See what eola could do for your centre

Book a demo and our UK-based team will show you your own activities on an eola booking page, answer every question and help you choose what works for your centre.

  • Live in hours, not weeks
  • Help moving your data across
  • Support from a UK-based team