TIPS

Choosing an online booking system for your water centre

by Rita Costa

Thinking about switching to an online booking system for your water centre? Great idea!

An online booking system can make it easier for your customers to book anytime, boost your bookings, and take a lot of the admin stress off your shoulders. Let's dive into why this switch is worth it and how to pick the right system for your needs.

Why go online?

An online booking system allows your customers to view and book your experiences at any time. This not only increases bookings but also improves customer experience and takes a load of work off you and your team by reducing administrative hassles. With the right booking system, this means more happy customers and less stress for you!

Here are the key areas to consider when choosing an online booking software for your water centre:

Assess your Needs

Every water centre has unique needs. Whether you’re looking to reduce administrative costs, enhance customer experience, or save time, understanding what you specifically need from a booking system will guide you to the perfect match.

Not sure what you need? Here are our customers' favourite features (or take a look through our top watersports features):

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Boxes your chosen platform must tick

  • Ensure the platform is GDPR compliant: Protect your customers' data and stay within legal requirements.
  • Secure data handling and storage: Trust is built on security; make sure your system uses robust encryption and storage methods.
  • Transparent pricing: No hidden fees; clear pricing helps you manage your budget effectively.
  • Reliable customer support: Access to timely help when you need it ensures smooth operations.
  • Mobile-friendly: With many customers booking on-the-go, a mobile-friendly interface is essential.

How eola ticks these boxes

eola’s online booking system is designed specifically with water centres in mind, ensuring it meets all the critical requirements you need:

  • GDPR compliance: eola is fully compliant with GDPR, ensuring that your customers' data is handled with the utmost care and in accordance with the latest regulations.
  • Secure data handling: We use advanced encryption methods and secure data storage to protect sensitive information, giving you and your customers peace of mind.
  • Transparent pricing: eola offers clear and straightforward pricing plans without hidden fees, allowing you to make an informed decision no what is best for your business.
  • Excellent customer support: One of the main things that set eola apart from competitors is our exceptional customer support. We genuinely care about our customers and are dedicated to providing timely, effective assistance. Our support team is always available to help you, ensuring any issues are resolved quickly and efficiently.
  • Mobile-friendly design: eola’s platform is optimised for mobile use, allowing your customers to book experiences seamlessly from any device, anytime, anywhere.

Test out the system

A good booking system will allow you to fully test the software before making a commitment. This 'test drive' helps ensure the software performs well under different scenarios and is user-friendly for you and your team.

Sign up to eola to test out the system for as long as you’d like. You can explore the platform, set up your centre and activities without having to insert any card details, and once you’re ready to go live, you will not only be comfortable with the system, but also up and running in minutes!

A booking system that works for you and your customers

The right booking system does more than just take reservations; it helps your business thrive.

With less time spent on admin, you can focus on what truly matters - creating unforgettable experiences!

Check out our website and discover how eola can transform your booking process and elevate your business today.

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Check out more tips on how to grow you activity centre in 2024 here:  10 essential features the best activity booking system should have and 3 tools that will increase your centre's revenue this season.

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