A booking system made for rafting operators

by Rita Costa

Navigating the rapids of running a successful rafting centre can be challenging. That's where eola comes in, a booking system designed for the wild ride of rafting and white water sports businesses.

Let's jump right in and see why eola is the go-to booking system for rafting activities.

Effortless online waivers and questionnaires

Safety and preparation are paramount in white water sports. We understand this and offer a seamless solution for managing online waivers and questionnaires. With our system, customers can easily fill out necessary forms online, ensuring compliance and safety are met before they even step foot on your site. This not only saves time and avoids delays and stress at the centre, but also reduces paperwork, allowing you to focus more on delivering thrilling experiences.


Optimised resource management

Managing resources and instructors in a busy rafting centre can be extremely stressful, especially when dealing with reschedules and cancelations. We understand how hair-pulling overly complicated excel spreadsheets can be, so we have designed an optimised feature that effectively manages equipment, instructors, and other essential resources. Track availability in real-time, reduce overbooking, and ensure that every tour is fully equipped for an unforgettable experience.


Instructor calendars and scheduling

Your instructors are your greatest asset. Our calendar system provides an organised overview of instructor schedules, making it easy to assign guides to tours based on their availability and expertise. This feature helps in avoiding scheduling conflicts and ensures that your team is utilised effectively, enhancing the overall quality of your rafting courses and trips.


Real-time booking and payment processing

In the digital age, customers expect instant gratification. eola’s real-time booking and secure payment processing meet this need. Customers can book and pay for their rafting adventures anytime, from anywhere, with just a few clicks. eola lives in your website, so when customers want to book an activity they will stay in your website rather than being taken to a separate link to complete the booking. This convenience boosts bookings, evokes trust and enhances the customer experience, setting your business apart in a competitive market.


Take it from CIWW

Cardiff International White Water, one of the largest white water centres in the UK, has significantly grown their rafting business with eola. They have streamlined daily workflows, making management tasks more efficient for their team and improving the booking experience for customers with a user-friendly booking system!


eola is not just a booking system, it's a comprehensive solution designed to streamline operations, enhance customer experience, and grow your rafting business. By focusing on essential features needed to run your white water centre, eola positions your business for success in the thrilling world of white water sports.

Visit our website to learn more and request a free demo today! Experience first-hand how eola can transform your rafting business operations and enhance your customers' experiences.


Check out more tips on how to grow you activity centre in 2024 here: Adding memberships to your business and Choosing a booking system for your activity business in 2024.

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Next article: Online and in-person bookings all in one: The solution for activity centres!