Handling waivers in the activity industry just got easier - Here are our top tips to make waivers less stressful and time consuming!

Waivers and questionnaires are crucial in the activity and experience industry, not only to ensure participant safety but also to protect your business. However, we all know stressful and time consuming the process of putting together these documents can be. But fear not - handling waivers in the activity industry just got easier! Here’s our concise guide of basic do’s and don’ts when writing waivers:

Don’t bombard your participants with overly complex or lengthy documents. Keep waivers straightforward and to the point - break information into digestible sections. Use plain language and avoid legal jargon to ensure your participants can clearly understand their rights and responsibilities.

Ensure all activities, risks, and safety measures are covered. Protect both your business and participants.

Do: Customise your waivers for each activity.

Ensure your waivers are specifically tailored to the risks and requirements of each activity you offer. Generic waivers may not fully protect your business or adequately inform your participants. Customised waivers demonstrate your commitment to participant safety and compliance with industry standards.

Collect emergency contacts and medical information ahead of the activity. This practice is vital for responding effectively to any incidents and ensuring the safety and well-being of your participants. Always include a section for emergency contacts and medical information, this can be done with a questionnaire attached to the waiver.

Don't: Overwhelm instructors with countless waivers and questionnaires.

eola AI automates waiver and questionnaire management, ensuring forms are completed on time, highlighting essential participant information for safe and enjoyable experiences, and saving countless hours by eliminating the need to manually review every submission. Most importantly, it removes the chance of human error, making the process more efficient and giving instructors peace of mind.

For activity operators and businesses seeking to optimise operations while ensuring participant safety, eola AI is an invaluable asset. Learn more about how this tool works and how eola’s online booking system can help you grow your business this year.

With these tips, you can improve your activity centre's waiver processes, ensuring legal compliance, participant safety, and operational efficiency - test them out yourself!

Check out more tips on how to grow you activity centre in 2024 here:  Choosing a booking system for your activity business in 2024: 10 must-have features! and Work smarter and faster with eola AI

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Waivers and questionnaires are crucial in the activity and experience industry, not only to ensure participant safety but also to protect your business. However, we all know stressful and time consuming the process of putting together these documents can be. But fear not - handling waiver in the activity industry just got easier! Here’s our concise guide of basic do’s and don’ts when writing waivers:

Dos & don'ts when writing waivers for your activities

The activity and experience industry thrives with vouchers. If you're not using them yet in your activity business, here's why you should!

As the busy season approaches, experience providers and activity centres across the UK are looking for ways to streamline operations and boost revenue. With the right strategies and tools, you can set your business up for a successful season. Here’s why vouchers are our go-to free tool to prepare for the busy season:

Kick off your revenue early by selling vouchers. This approach fills your activity slots in advance, smoothing out capacity and resource planning. It's a strategic move to ensure you're fully booked as the season starts.

Vouchers are perfect gifts for enthusiasts to share with loved ones, and they encourage the purchase of additional tickets or add-ons. This not only increases your ticket sales but also enhances the overall experience for your customers.

Offering vouchers means offering flexibility. Customers appreciate the ability to choose their adventure dates without the worry of last-minute cancellations due to unforeseen circumstances like bad weather. This level of flexibility enhances customer satisfaction and reduces the administrative burden of rescheduling on your team.

Surprisingly, about 50% of vouchers never get used. This phenomenon adds a layer of profit to your business without the extra service cost. While the aim is to provide memorable experiences, the financial upside of unredeemed vouchers is a bonus.

Vouchers can stabilise your cash flow during slower periods. Selling now for later adventures ensures a steady income stream when bookings typically dip, helping to maintain a healthy balance sheet year-round.

Offering vouchers is a strategic move for any activity business looking to increase its revenue before the busy season kicks off. Vouchers not only secure early income but also attract new customers and retain existing ones.

eola’s online booking system comes with the voucher tool at no added cost and many more features that help you and your team run your day-to-day operation - find more information on how eola can help your business thrive this year!

Check out more tips on how to grow you activity centre this year:  10 essential features the best booking systems should have and How to prep your activity business for the busy season.

Sell more with vouchers in your activity centre

1. Jumpstart your sales

2. Gifting an experience boosts sales

3. Flexibility wins customers

4. Free money?

5. Boost off-peak cash flow

Sell more with vouchers

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