A new exciting chapter here at eola, learn all about our plans for the future and how it will impact the activity and adventure indsutry.

We're entering a new chapter here at eola, and we wanted to share some important updates with our awesome community of partners and adventure enthusiasts.

After several years of dedication and hard work, eola’s founder and CEO, Callum Hemsley, is stepping down from his role. Since launching in 2017, Callum has been at the forefront of eola, guiding it through innovations, challenges, incredible partnerships and growth. Under his leadership, eola has become one of the UK's leading booking technology providers, redefining how activities and experiences are managed and booked.

But don’t worry, Callum isn't saying goodbye! He'll continue to shape our journey from the boardroom, providing the strategic insights that have fuelled our journey thus far.

Stepping into the CEO role is our very own co-founder and former Chief Technology Officer (CTO), Dan Steele. Dan's profound understanding of technology and its potential to revolutionise the activity and experience industry positions him perfectly to lead eola through its next phase of growth.

We are excited to continue delivering solutions that not only streamline operations for activity operators but also enhance the overall experience for adventure seekers everywhere. Under Dan's leadership, eola’s more committed than ever to innovating and improving how experiences are booked and enjoyed.

A huge thank you to Callum for his leadership and vision. And here's to Dan, as he guides eola into a future filled with innovation and growth. 🥂🎉

Eager to learn more about our latest updates? Take a look at Google and Apple Pay update and Work smarter and faster with eola AI.

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Exciting leadership changes at eola

Handling waivers in the activity industry just got easier - Here are our top tips to make waivers less stressful and time consuming!

Waivers and questionnaires are crucial in the activity and experience industry, not only to ensure participant safety but also to protect your business. However, we all know stressful and time consuming the process of putting together these documents can be. But fear not - handling waivers in the activity industry just got easier! Here’s our concise guide of basic do’s and don’ts when writing waivers:

Don’t bombard your participants with overly complex or lengthy documents. Keep waivers straightforward and to the point - break information into digestible sections. Use plain language and avoid legal jargon to ensure your participants can clearly understand their rights and responsibilities.

Ensure all activities, risks, and safety measures are covered. Protect both your business and participants.

Do: Customise your waivers for each activity.

Ensure your waivers are specifically tailored to the risks and requirements of each activity you offer. Generic waivers may not fully protect your business or adequately inform your participants. Customised waivers demonstrate your commitment to participant safety and compliance with industry standards.

Collect emergency contacts and medical information ahead of the activity. This practice is vital for responding effectively to any incidents and ensuring the safety and well-being of your participants. Always include a section for emergency contacts and medical information, this can be done with a questionnaire attached to the waiver.

Don't: Overwhelm instructors with countless waivers and questionnaires.

eola AI automates waiver and questionnaire management, ensuring forms are completed on time, highlighting essential participant information for safe and enjoyable experiences, and saving countless hours by eliminating the need to manually review every submission. Most importantly, it removes the chance of human error, making the process more efficient and giving instructors peace of mind.

For activity operators and businesses seeking to optimise operations while ensuring participant safety, eola AI is an invaluable asset. Learn more about how this tool works and how eola’s online booking system can help you grow your business this year.

With these tips, you can improve your activity centre's waiver processes, ensuring legal compliance, participant safety, and operational efficiency - test them out yourself!

Check out more tips on how to grow you activity centre in 2024 here:  Choosing a booking system for your activity business in 2024: 10 must-have features! and Work smarter and faster with eola AI

Waivers and questionnaires are crucial in the activity and experience industry, not only to ensure participant safety but also to protect your business. However, we all know stressful and time consuming the process of putting together these documents can be. But fear not - handling waiver in the activity industry just got easier! Here’s our concise guide of basic do’s and don’ts when writing waivers:

Dos & don'ts when writing waivers for your activities

Don't: Flood with fine print.

Do: Keep it clear and concise.

Don't: Forget to mention the essentials.

Do: Cover it all.

Don't: Use generic templates.

Do: Customise your waivers for each activity.

Don't: Skip the emergency info.

Do: Include a questionnaire.

Don't: Overwhelm instructors with countless waivers and questionnaires.

Do: Start using eola AI.

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