Reflecting on the year so far After summer we usually take a moment to reflect and plan for the year ahead. It is safe to say 2022 has been

After summer we usually take a moment to reflect and plan for the year ahead. It is safe to say 2022 has been turbulent and in light of the new and complex challenges the industry faces we have increased our investment into eola. We remain committed to building a platform that helps your businesses thrive and our industry grow. As such, we wanted to share some of what we have delivered this year and our intentions for next.

At the end of 2021 you made it clear that you wanted more control over the access staff had to information on eola and this was a key focus for us in 2022. We built and launched a new permissions system that puts you in control. You easily scale your team up and down to meet demand and restrict staff access as required.

Locating customer information and obtaining deeper insight into your business were also key requests. Over the course of the year we have added several new tables that offer insight into your products and customers. We also built and launched a quick search feature so you can locate any information in eola at speed. There are still important gaps that we need to address including customer comms and transactions. Unlocking the visibility of this data will be a core part of our planning for 2023.

One of the most challenging yet important aspects of designing eola is ensuring it is flexible enough for the hundreds of businesses that use us and their individual needs and desires. Whilst we are still at the start of this journey it is at the core of our strategy. Over the course of 2022 we have added 8 new apps to the app store. This allows you to switch functionality on or off based on what your business needs. We plan to continue to add apps so you have the ability to shape eola to your business. If you navigate to Toolsets > Apps you can see the array of different options available.

We have expanded the range of products we support to include discount codes and memberships. This allows you to attract customers and then convert them into a loyal community that generates regular, predictable revenue. These additions create a comprehensive catalogue that now includes activities, rentals, memberships, vouchers and passes.

There have been hundreds of updates across the platform over the last 10 months. I have listed the key releases to be aware of below;

•    New booking widget
    •    Memberships
    •    Discount codes
    •    Widget analytics integration 
    •    Reporting tables
    •    Quick search
    •    User permissions 
    •    Resource algorithm upgrade
    •    Card payment terminals
    •    Class pass management 
    •    Calendar filters and views
    •    Marketplace upgrade
    •    Calendar repeating notes 
    •    Widget deep links
    •    Multi language support

Keep an eye on the Facebook community as there should be further additions before the year finishes.

Our mission and focus remains steadfast, to remove every barrier to creating, selling and running activities, classes and experiences so you are free to focus on what matters: delivering incredible life-changing moments to millions of people. To help us develop our roadmap and deliver against this mission we recently ran a survey to gather your feedback and we are currently conducting individual interviews. We have identified three key themes as we move into 2023;

From rescheduling to managing customer information there are several key features we can improve to make a huge difference to your day-to-day.

Connecting the online and onsite experience

From arrival to departure, booking systems contain all the data required to make the onsite customer experience seamless. We see this as the next evolution for platforms like eola and will be exploring features aligned to this.

In a challenging economic environment your marketing and operations are critical to customer acquisition and cost efficiency. We see several features that can help you maximise marketing ROI and further automate your day-to-day operations.

We will share further updates as we develop our roadmap for 2023. If you have any questions or feedback please reach out to us on help@eola.co

It is safe to say 2022 has been turbulent and in light of the new and complex challenges the industry faces we have increased our investment into eola. As such, we wanted to share some of what we have delivered this year and our intentions for next.

Product update October 2022

We are delighted to announce that the eola GBR Series is returning in summer 2022, with the first race taking place at the end of April. The

We are delighted to announce that the eola GBR Series is returning in summer 2022, with the first race taking place at the end of April.

The outdoor races will kick off with a double weekend at Llandudno Ski Centre on Saturday, 30th and Sunday, 31st April. The start of the indoor races taking place the following weekend at Chill Factore on Saturday, 7th May and Sunday, 8th May.

Following our successful first year partnership in 2021, eola remains the headline sponsors of the eola GBR Series.

The Series brings the highest level of ski racing on UK artificial slopes during five races at outdoor facilities, as well as five on indoor snow.

The races will feature some of the UK’s most promising skiers, giving them a chance to participate in regular ski races at exceptional standard across most age groups – from under-10s through to masters.

All events are sanctioned by the Home Nations Governing Bodies, with Snowsport England, Snowsport Scotland and Snowsport Wales all hosting races across the UK.

Following the opening races at Llandudno and Chill Factore in Manchester, the series will visit Hillend, Braehead, The Hill in Rossendale, and Pendle Ski Club.

Snowsport England CEO Tim Fawke said:“It is great to be planning a full eola GBR series and looking forward to seeing the racing across the UK. It is fantastic to have eola back as our headline sponsor for the eola GBR Series. They were a fantastic support last year for the series and attended all the events and will be back again this year.”

Callum Hemsley, CEO eola, said: “We are delighted to be sponsoring another year of the eola GBR series. Working with these three fantasticorganisationsto provide opportunities for competition and participation around the UK is something we are incredibly proud of.

We strive to help increase participation opportunities for people across the UK and beyond.

Seeing so many individuals take part is amazing and we cannot wait to cheer all the competitors on at this year’s races.”

We are delighted to announce that the eola GBR Series is returning in summer 2022, with the first race taking place at the end of April. The outdoor races will kick off with a double weekend at Llandudno Ski Centre on Saturday, 30th and Sunday, 31st April. The start of ...

PRESS RELEASE: eola GBR series returns summer 2022

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