Here are the 10 most crucial features that make up the best booking system for your activity scheduling and class booking needs.

Choosing a booking system for your activity business

In 2024, the landscape of activity bookings and experience ticketing is evolving rapidly. Businesses, especially those in the activity centre and outdoor activities sector in the UK, need a robust online booking system that can keep pace with these changes.

Activity scheduling app needs to be versatile. An advanced scheduling system that can handle varied activity timetables, including one-time events, recurring classes, and seasonal offerings is  crucial for the the outdoor activity industry. This flexibility is essential for businesses with diverse and changing schedules.

A seamless booking experience includes streamlined payment processing. The best booking app for activities will offer secure, integrated payment solutions that support various payment methods, enhancing customer convenience. Having trustworthy integrations such as Apple Pay and Google Pay can be the key feature that guarantees a booking!

The best online booking software should boast a modern, user-friendly interface. This ensures ease of use for both your staff and customers, making the process of booking experiences and outdoor activities straightforward and enjoyable.

The majority of experiences and activities are booked online through smartphones. For this reason, having a mobile-optimised booking platform is essential, your booking system should provide a seamless experience, whether accessed via a desktop or mobile device.

In 2024 we are heading for the clouds! If your business operates in multiple locations or if it doesn’t yet, it is always important to ensure your booking system can grow with your business. Having a feature that manages bookings across various sites, streamlining operations and providing a unified view of the business will ensure you don’t have to go through logistic issues in the future!

Checking your gear availability on the spot allows you to be more organised and make the most out of your resources. A tool that automatically cross-checks instructor and gear availability before allowing a booking to go through ensures classes and experiences can’t be overbooked, saving you and your team precious time, allowing unused equipment to be rented and maximising revenue potential.

7. Online waivers and document management

In the activity industry, waivers and disclaimers are crucial not only to protect your business but also to ensure customer safety. Make sure your booking platform includes an automated waiver management system, as otherwise you will have to go through the hassle of having a separate waiver system.

AI is here and your business should make the most out of the perks it offers.

A booking system that leverages AI to make your operations easier and save you time is a massive green flag. eola uses AI to review customer questionnaires, providing in-depth insights and saving hours of manual analysis. We have continuously tested this feature and found that it minimises human error, allowing for more accurate and personalised customer interactions.

A cloud-based booking system offers the flexibility of managing bookings from anywhere, ensuring prompt and efficient customer service.

As your business expands, your booking system should effortlessly scale and adapt with you, supporting your evolving needs without interruption.

In the dynamic world of activity and experience bookings, having the right online booking system is pivotal. The ideal system in 2024 should embody a mix of user-friendliness, adaptability, and sophisticated features, catering specifically to the unique demands of activity centres and outdoor activity providers. It should enhance your operational efficiency, elevate the customer experience, and foster overall business growth.

At eola, we understand these needs. That's why our booking system is designed with a focus on these critical aspects. We provide a comprehensive solution that stands out as a superior choice for modern activity businesses.

But why not checking it out yourself! Get a free demo of our booking system and find out how we can grow your business in 2024!

Check out more tips on how to grow you activity centre in 2024 here:  How can AI be used in the activity and leisure industry? and Adding memberships to your business.

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Choosing a booking system for your activity business in 2024: 10 must-have features!

eola now integrates with Google Pay and Apple Pay! Find out how this game-changing update will increase your bookings:

In the fast-paced world of activity and experience businesses, staying ahead is paramount. We're excited to share our latest update – eola now seamlessly integrates with Google Pay and Apple Pay!

Here's why this integration is game-changing for the experience and activity industry:

With a Google and Apple Pay integration, booking experiences becomes a seamless process. This streamlined approach ensures quick and efficient transactions, making your experiences more appealing to potential customers.

Security is crucial when it comes to online transactions. Google Pay and Apple Pay provide a secure booking experience that the end consumer is already used to and trusts.

Say farewell to cart abandonment! The ease of use Google and Apple Pay provide minimises friction in the booking process, encouraging users to finalise their activity bookings without hesitation.

This integration caters to on-the-go adventurers, ensuring easy and convenient bookings directly from their phones.

The ease of completing transactions with a simple tap fosters spontaneous bookings, particularly when users are on the move. This quick, on-the-go accessibility encourages users to make instant decisions to secure their spot, reducing hesitation and positively impacting the overall conversion rate for activity bookings.

Get in touch to learn more about how this update can benefit your activity centre here.

Looking for more ways to streamline the booking process? Take a look at How can AI be used in the activity and leisure industry? and 3 tools that will increase your centre's revenue this season.

In the fast-paced realm of activity and experience businesses, staying ahead is paramount. We're excited to share our latest update – our booking platform now seamlessly integrates with Google Pay and Apple Pay, unlocking numerous benefits for the experience industry. Learn more about why this integration is game-changing for the activity industry.

Google Pay and Apple Pay update

Streamlined experience reservations

Secure experience bookings

Reduce cart abandonment

Mobile-friendly system

On-the-go decision-making

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