sup - Up to 6 people
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PADDINGTON SUP Hire 2hrs

Greater London

SUP hire is only available to people who have good previous SUP experience. Please do not attempt to hire equipment if you are not confident in your ability to paddle independently and safely! You can always book one of our sessions led by a coach to build your confidence first.

You will be able to explore Little Venice and the Grand Union canal from Paddington Basin without an instructor. If you do not have the experience required please book on to one of our coach led trips.

A staff member will give the equipment out to you but you will paddle the canals independently, explore the waterways in the heart of London without an instructor and at your own pace - you can stop or paddle for the duration of your hire. This is a 2hr hire. Please be aware that if you are not able to safely launch and manoeuvre your board independently you may be asked to exit the water (in this case you will not be refunded for the cost of hire).


IMPORTANT: Going through Maida Hill tunnel on the Regent's Canal is NOT ALLOWED - this is a highly regulated tunnel which you cannot cross independently.

*Please be aware that a single hire in a daytime timeslot is not able to run independently so we may ask you to reschedule to an available timeslot.

SUP hires are subject to our Cancellation Policy (below) and it is therefore important that you read and understand it. Reschedule requests submitted with less than 72hrs are subject to fees and all reschedule requests submitted with less than 24hr notice and on the day are subject to full fees. Please check weather forecast for the day of your planned activity. Most weather apps give at least 7 days prediction. All hires and activities will continue during most weather conditions including rain and are not subject to rescheduling at short notice (except in circumstance of extreme gusting winds, lightning or any weather conditions that are deemed dangerous - in such circumstances we will offer a free reschedule).



What to bring

Try to arrive 'ready to go' (note very limited changing facilities). Pop up changing tents are available on site.

What to wear?

Remember to check weather forecast and dress accordingly.

In warm weather (spring/summer):

  1. gym/jogging type quick drying 'technical' clothing
  2. water shoes if available, if not a spare pair of trainers (your feet will get wet) NO FLIP FLOPS (you may lose them in the canal)
  3. change of clothes and a towel (in case you get wet)
  4. extra layers to put on after the activity or to take with you in case you get chilly on the water
  5. waterproof case for your phone if you are planning to take it on water with you
  6. retainers for your glasses/sunglasses (don't lose them!)

Where can I leave my belongings?

There are no lockers on site but personal belongings (in a bag) can be left in lockable equipment cages.

Requirements

You should have prior SUP experience.

You should be comfortable about falling into water while wearing a buoyancy aid and able to self-rescue.

You will need to shower / wash thoroughly as soon as possible after the session if you have fallen in or been splashed and need to ensure any open cuts are covered (please note that under Cover 19 restrictions we do not have access to shower facilities at Paddington).

Itinerary

You can explore Little Venice and the Grand Union canal. Remember that you are not allowed to go through the Maida Hill tunnel on the Regent's Canal.


£30 for adults

Sun, 20th Jun
10:30 - 12:30 · 6 spaces left
Sun, 20th Jun
10:30 - 12:30 · 6 spaces left
Sun, 20th Jun
11:00 - 13:00 · 6 spaces left


Cancellations

Free flexible rescheduling of sessions with 5 days notice

We understand circumstances change and you may wish to change the date/time of your session. We offer flexible rescheduling. Refunds minus admin/coaching fee will only be considered in unprecedented circumstances.


Flexible rescheduling:

  1. first reschedule is FREE if email request to reschedule is submitted 5 days before the session's start; every subsequent reschedule will be subject to £15 admin fee
  2. reschedule request submitted less than 5 days but more than 72hrs in advance will be subject to £15 admin fee
  3. reschedule request submitted more than 24hrs but less than 72hrs will be subject to 50% charge of the value of the session
  4. reschedule request submitted less than 24hrs is treated as 'cancelled on the day' and full charges apply; partial refunds or credit vouchers for parts of payment can be offered only in exceptional circumstances and depending on the session type

All requests to reschedule must be submitted by email to: info@active360.co.uk


CANCELLATIONS AND/OR CHANGES MADE BY ACTIVE360


1. Cancellations by Active360 

We very rarely need to cancel or postpone sessions due to inclement weather, adverse river conditions or circumstances beyond our control e.g. unexpected river closures, red flag warnings etc. In such situations we will offer an alternative day/time at no extra charge accommodating your requirements as much as possible or a credit note for future booking if you are unable to make immediate alternative plans.  

Refunds will be considered in some circumstances but these are only made on individual basis.  

Weather conditions in the UK are changeable and we are used to operating in various conditions. When the conditions are not favourable we may contact you in advance to see whether you still wish to continue with your booking or you would rather postpone. 

We are not able to accommodate customers’ weather preferences and we have run some of our best and memorable sessions in challenging conditions e.g. rain and/or wind. 

Please share your concerns with us and we will be happy to discuss with you and make any reasonable adjustments to ensure you have an enjoyable experience.  

* All our business clients are advised to take out insurance against cancellation of event. Individual clients may wish to consider exploring this option. 

2. Changes to group sessions by Active360

Active360 reserves the right to reschedule timetabled group sessions due to low client demand (min. number of participants not reached) or instructor unavailability. Alternative dates will always be offered to customers at no extra charge. 


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