SUP Lesson & Tour
CrantockJoin us on an incredible tour around The Gannel Estuary. Our Stand-Up-Paddleboard (SUP) Tours offer so much more than a basic lesson. You'll learn the correct techniques from our top instructors and be cruising around this beautiful estuary in no time.
The exact route will depend on the conditions on the day, we'll use our local knowledge to pick the best route for you and your group.
All equipment and tuition included, we go at your pace and can cater for all ages.
*Minimum requirement of 2 participants per session
*Please note: If you have any symptoms of COVID-19 please lets us know ASAP and we will do our best to rearrange your lesson for you.
What to bring
Requirements
- All participants should be competent/able swimmers. If you are in any doubt as to the swimming ability of yourself or any member of your group please contact us PRIOR to making a booking.
- Participants will need to carry their board & paddle from the surf school to the water (max. 200m)
- A beginner's SUP lesson is not a high-intensity exercise however you will be paddling for around 2 hours so need to have a good level of physical fitness.
Itinerary
- Meet & greet check-in
- Participants issued with wetsuits & boards
- Safety brief and basic tuition at the waters edge
- Walk with boards into the estuary and begin lesson/tour
- Guided around the Gannel Estuary by your instructor, receiving tuition as you go
- Perform a self rescue, so be prepared to get wet!
- Return to the beach approx. 2 hours after start time
- Change and de-brief
Cancellations
5 days notice for full refund
Any cancellations or changes to your pre-booked activity or package with Big Green Surf School (BGSS) must be made in writing and will only be accepted from the date they are received by BGSS.
BGSS will make every effort to accommodate changes in any instance and will not financially penalise the participant if the cancellation/amendment does not detriment BGSS, it’s staff or other clients, however will adhere to the conditions detailed below if unable to do so.
To be eligible for a refund the cancellation/change must fall within the following criteria:
- The lesson is cancelled by BGSS due to enforced closure or limited operational ability as a result of Covid 19 guidance or regulations - VOUCHER TO FULL VALUE OF BOOKING
- A lesson/package is cancelled by BGSS for reasons which could reasonably considered to be within it’s control (i.e. not including environmental conditions or issues caused by third parties) - VOUCHER TO FULL VALUE OF BOOKING
- The participant requests the cancellation/change of a lesson/package with the following minimum notice
- The booking is under or equal to £200 and cancelled at least 3 days prior to the activity start time - VOUCHER TO FULL VALUE OF BOOKING
- The booking is over £200 and cancelled at least a full 5 days prior to the activity start time - VOUCHER TO FULL VALUE OF BOOKING
- The booking is cancelled without giving the required notice as detailed in points a & b - NO REFUND
- If the conditions on the day of the activity aren't ideal but BGSS deems it safe and the activity is still taking place, the customer will not be eligible for a refund.
Refunds will not be considered if:
- Tuition is refused in line with the Refusals Policy.
- The participant terminates the booking due to refusal to sign the necessary declaration form prior to commencing their chosen activity or package.
BGSS will issue any refunds as detailed above in the form of a voucher valid for 1 calendar year to the appropriate value. This voucher is valid to be redeemed against any BGSS product, activity or package as detailed on the voucher. Only in extenuating circumstances will BGSS issue a monetary refund, after discussion with the necessary parties, any refunds of this manner will be subject to a 5% transaction fee.
