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Dawn Patrol

Greater London
sup - Up to 6 people

Description

Join us for one of our early morning paddles on one of the most beautiful stretches of the Thames. The river is usually very quiet with amazing light and lots of wildlife at this time.

This is a small group 2-hour paddleboard session - for individuals, couples, families and groups of up to 6 paddlers.

We run these sessions at "half-tide" when there is almost no river flow at Richmond, making it very safe.

However please note that the session is only open to people with prior paddleboarding experience, and not suitable for beginners. If you haven't paddled with us before, feel free to join any of our other lessons to get some experience before joining us on Dawn Patrol.

We observe strict social distancing allowing you to keep at least 2m apart from your coach at all times. Note that all equipment is disinfected between every session.

The session will start with a safety briefing and some land-based training before heading out on the water for a guided tour of the river. You'll be able to ask for technique advice and tips along the way.

Depending on tide and conditions we will either head upriver towards Eel Pie Island and Teddington, or downstream towards Isleworth and Kew Gardens.

Can I bring my dog?

Yes, by prior arrangement only - please contact us first on info@active360richmond.co.uk. Unfortunately we don't have dog lifejackets.

Covid-safety?

These sessions are designed to allow everyone to keep at least 2m apart from each other at all times. Note that all equipment is disinfected between sessions.


Cancellation and Bad Weather

Book with confidence - we offer a 100% money back guarantee in the event that the session cannot run due to Covid-19 restrictions. Please see our Cancellation Policy for details on cancelling or rescheduling your session for other reasons.


We don't cancel sessions due to rain - in fact it's lovely on the river in the rain! However, very occasionally, due to extreme weather (high winds, lightning or poor visibility), we may need to cancel your paddleboard session. On these occasions we will contact you and attempt to reschedule your lesson, and if this is not an option, we will offer you a credit voucher or full refund. If you don't hear from us, the session is going ahead!



What to bring

Please arrive wearing the clothes you intend to paddle in as we have very limited space to get changed.

We have a safe storage space for your bags and valuables. Toilets are only available in local cafes or pubs, and will be closed when you arrive, so please plan ahead!

Also, please bring your own hand-sanitiser if possible, and we ask you to observe the social distancing requirements at all times.

No specialist clothing is required, but no jeans or cotton please, as cotton gets very cold when wet. In warm weather, swimwear or ordinary quick drying gym gear will be fine (shorts/leggings/T-shirt/fleece).

We usually paddle barefoot on these sessions, but you could wear water shoes, or old sandals, flip flops or trainers if you'd prefer to wear shoes. We have water shoes for sale for £10 if you need them.

If it’s sunny please bring an old baseball hat and sun cream.

In colder weather (November - March), wearing a wetsuit would be advisable. We have wetsuits available if requested in advance, or bring your own. Also, please bring extra layers, a towel and a change of clothes just in case you take a little dip during the lesson.

You may also want to bring a small dry bag for spare waterproof/warm clothing, money, any medications you may need and your phone in a waterproof pouch. If you are worried about losing sunglasses please use a sunglasses strap, or buy one from us for £5.

You will be using our paddleboard and paddle. Buoyancy aids are provided and are compulsory on all Active360 sessions. Waist leashes are only used by coaches and very experienced paddlers. Ankle and knee leashes are not permitted on any of our sessions.







Requirements

Please do not attend the session if you, or anyone you have been in contact with, are showing any symptoms of Covid-19.

We will ask you to register your details when you arrive to comply with Covid track and trace requirements.

You do not need to be a proficient swimmer, but should be comfortable with falling into water while wearing a buoyancy aid.

A certain level of flexibility and ability to get up to standing from kneeling is required for learning to paddleboard.

We will also need to know of any recent injuries prior to the session.

You will need to shower / wash thoroughly after the session if you have fallen in or been splashed, and need to ensure that any open cuts are covered. Note that we do not have shower facilities at Richmond.

We do take people with physical and mental disabilities out on the water, however please contact us before booking as you may need a private session to ensure that you receive the coach's full attention.






Itinerary

Your session will start with a safety briefing and some land-based training on the riverbank or our pontoon near Richmond Bridge. This typically takes 10-15 minutes depending on group size.

We will then head out onto the river, either upstream towards Eel Pie Island and Teddington or downstream towards Richmond Lock, Isleworth, Kew Gardens and Chiswick, depending on the tide.

*The distance actually covered will depend on conditions on the day.





Cancellations

Our refund / cancellation policy

You will be entitled to a refund under the following circumstances:

  1. If your booking is cancelled at least a full 5 days prior to the activity start time you will be entitled to a full refund. You may reschedule your booking at no cost.
  2. If your booking is cancelled between 5 days and 48 hours prior to the activity start time you will be entitled to a refund less a 25% admin fee, or you may reschedule your booking at no cost.
  3. If you cancel your booking between 24 hours a 48 hours prior to the activity start time you will not be entitled to a refund, and we charge a 25% admin fee for rescheduling your booking.
  4. If you cancel your booking less than 24 hours prior to the activity start time you will not be entitled to a refund, and you will not be able to reschedule your booking.
  5. If we cancel your booking at any time, you will be entitled to a full refund.


Note that if the conditions on the day aren’t ideal, but the activity still takes place, you will not be eligible for a refund. We never cancel for rain, so if wet weather is likely please bring a waterproof jacket. If really extreme weather is forecast we will contact you to rearrange your session or refund you. If you don't hear from us, the session is going ahead!


If you are diagnosed with Covid-19, or advised by NHS Test and Trace to self-isolate, please advise us as soon as possible. Our normal cancellation terms and timings will still apply. If you only advise us within 24 hours of your booking we will only consider rescheduling your session if you can provide adequate proof that you have been asked to isolate or have had a positive Covid test. Our 25% admin fee will still apply in this case. Apologies if this sounds harsh, but we are a small business and still have to pay our staff if you cancel at the last moment.


To cancel or reschedule please email us on info@active360richmond.co.uk or call us on 0203 488 1785.






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About this business

Where we'll meet

Meet at the arch under Richmond Bridge right next to the boathouses. Nearest parking in Friars Lane, 5 mins walk away. https://goo.gl/maps/EpVXiSxtPRk92Y2z5 Richmond train station 10 minutes walk.

RICHMOND Active360 Stand Up Paddleboarding
£69 per adult
£55 per child
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