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2hr Private Special Occasion session

London
sup - Up to 4 people

Description

This stand up paddleboard session is suitable for beginners and adults of all abilities and ages. The River Thames is a tidal river and so the conditions may not be suitable for participants under the age of 16. Please contact us directly if you would like to book a child onto your session. You will need to be able to swim and be confident in the water. Certain level of flexibility and ability to get up to standing from kneeling is required for learning to paddleboard.

Weather conditions

Whilst we endeavour to carry out our SUP sessions, minimum numbers, instructor availability and weather conditions (If it is very windy or there is torrential rain meaning poor visibility) may mean we have to reschedule your lesson. We will always contact you to advise you as soon as we are able to discuss the options with you.

What to bring

Arrive 'ready to go' in your paddling attire.

Bring water with you.

Sun screen and a hat on a sunny day.


Clothing:

Light quick drying clothes in warm weather

Flat shoes you don't mind getting wet (old trainers or technical neoprene shoes if available)

Change of clothes in case you fall in and get wet.


Requirements

Ability to swim and confidence in open water.

Cancellations

Free flexible rescheduling of sessions with 5 days notice

We understand circumstances change and you may wish to change the date/time of your session. We offer flexible rescheduling. Refunds minus admin/coaching fee will only be considered in unprecedented circumstances.


Flexible rescheduling:

  1. first reschedule is FREE if email request to reschedule is submitted 5 days before the session's start; every subsequent reschedule will be subject to £15 admin fee
  2. reschedule request submitted less than 5 days but more than 72hrs in advance will be subject to £15 admin fee
  3. reschedule request submitted more than 24hrs but less than 72hrs will be subject to 50% charge of the value of the session
  4. reschedule request submitted less than 24hrs is treated as 'cancelled on the day' and full charges apply; partial refunds or credit vouchers for parts of payment can be offered only in exceptional circumstances and depending on the session type

All requests to reschedule must be submitted by email to: info@active360.co.uk


CANCELLATIONS AND/OR CHANGES MADE BY ACTIVE360


1. Cancellations by Active360 

We very rarely need to cancel or postpone sessions due to inclement weather, adverse river conditions or circumstances beyond our control e.g. unexpected river closures, red flag warnings etc. In such situations we will offer an alternative day/time at no extra charge accommodating your requirements as much as possible or a credit note for future booking if you are unable to make immediate alternative plans.  

Refunds will be considered in some circumstances but these are only made on individual basis.  

Weather conditions in the UK are changeable and we are used to operating in various conditions. When the conditions are not favourable we may contact you in advance to see whether you still wish to continue with your booking or you would rather postpone. 

We are not able to accommodate customers’ weather preferences and we have run some of our best and memorable sessions in challenging conditions e.g. rain and/or wind. 

Please share your concerns with us and we will be happy to discuss with you and make any reasonable adjustments to ensure you have an enjoyable experience.  

* All our business clients are advised to take out insurance against cancellation of event. Individual clients may wish to consider exploring this option. 

2. Changes to group sessions by Active360

Active360 reserves the right to reschedule timetabled group sessions due to low client demand (min. number of participants not reached) or instructor unavailability. Alternative dates will always be offered to customers at no extra charge. 


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About this business

Where we'll meet

Group discount available


£59 for adults
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