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2 hr Private Group Exclusive

London
sup - Up to 20 people

Description

This is a private group session agreed with your instructor.

It is a low tide session leaving from Kew Bridge heading towards Barnes Bridge and back.

What to bring

No specialist clothing is required. In warm weather, ordinary gym gear will be fine (shorts/leggings/T-shirt/sweatshirt)

Best to wear quick drying technical clothing e.g. running clothes. Preferably not cotton as it holds moisture.

Footwear - old sandals wit heel straps or trainers you don't mind getting wet - your shoes will get wet! Or you can get cheap neoprene wet shoes from most large supermarkets. No bare feet, footwear is required at all our SUP locations.

Evening SUP session - this is an evening session. Please check the weather forecast. It might be worth taking a long sleeve top or a light windproof top to keep warm. If you can, bring a head torch with you.

Requirements

Ability to swim and carry out a self rescue with assistance.

Itinerary

We will be leaving from Kew Bridge base.

It is a low tide session so we will be going downriver towards Barnes Bridge. How far we get will depend on the ability of the group and the weather conditions.

Cancellations

Free flexible rescheduling of sessions with 5 days notice

We understand circumstances change and you may wish to change the date/time of your session. We offer flexible rescheduling. Refunds minus admin/coaching fee will only be considered in unprecedented circumstances.


Flexible rescheduling:

  1. first reschedule is FREE if email request to reschedule is submitted 5 days before the session's start; every subsequent reschedule will be subject to £15 admin fee
  2. reschedule request submitted less than 5 days but more than 72hrs in advance will be subject to £15 admin fee
  3. reschedule request submitted more than 24hrs but less than 72hrs will be subject to 50% charge of the value of the session
  4. reschedule request submitted less than 24hrs is treated as 'cancelled on the day' and full charges apply; partial refunds or credit vouchers for parts of payment can be offered only in exceptional circumstances and depending on the session type

All requests to reschedule must be submitted by email to: info@active360.co.uk


CANCELLATIONS AND/OR CHANGES MADE BY ACTIVE360


1. Cancellations by Active360 

We very rarely need to cancel or postpone sessions due to inclement weather, adverse river conditions or circumstances beyond our control e.g. unexpected river closures, red flag warnings etc. In such situations we will offer an alternative day/time at no extra charge accommodating your requirements as much as possible or a credit note for future booking if you are unable to make immediate alternative plans.  

Refunds will be considered in some circumstances but these are only made on individual basis.  

Weather conditions in the UK are changeable and we are used to operating in various conditions. When the conditions are not favourable we may contact you in advance to see whether you still wish to continue with your booking or you would rather postpone. 

We are not able to accommodate customers’ weather preferences and we have run some of our best and memorable sessions in challenging conditions e.g. rain and/or wind. 

Please share your concerns with us and we will be happy to discuss with you and make any reasonable adjustments to ensure you have an enjoyable experience.  

* All our business clients are advised to take out insurance against cancellation of event. Individual clients may wish to consider exploring this option. 

2. Changes to group sessions by Active360

Active360 reserves the right to reschedule timetabled group sessions due to low client demand (min. number of participants not reached) or instructor unavailability. Alternative dates will always be offered to customers at no extra charge. 


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Where we'll meet

£45 for adults
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