Cancellations and re-schedules from you.
We do require at least 14 days notice for cancellations to receive a full refund. Any cancellations within 14 days will be offered either a chance to re-schedule or gift vouchers to the value of the activity. These are valid until the end of the next year. We also ask for 7 days notice for re-scheduling an activity. We always do our best to accommodate requests, but they are subject to availability.