SWIM VENTURES - public bookings

If you cancel more than 30 days before your swim: full refund minus 10% mobilisation fee
If you cancel 30 days or less before your swim: we sadly cannot offer a refund. However if you find someone to swim in your place, ask them to contact us ASAP so we can address them the relevant forms and information prior to the swim.
If we cancel or should weather/sea conditions turn unsafe, we will contact you within 48 hours prior to your swim to reschedule or offer a voucher valid for the ongoing season or a full refund.
In the case of insufficient numbers, we'll reschedule your swim or fully refund you.

SWIM VENTURES - exclusive/private bookings

If you cancel more than 30 days before your swim: full refund minus 10% mobilisation fee
If you cancel 30 days or less before your swim: we sadly cannot offer a refund. However if you find someone to swim in your place, ask them to contact us ASAP so we can address them the relevant forms and information prior to the swim.
If we cancel or should weather/sea conditions turn unsafe, we will contact you within 48 hours prior to your swim to reschedule or offer a voucher valid for the ongoing season or a full refund.
In the case of insufficient numbers required for the exclusive swim to proceed at the agreed cost, Coast to Coast Water Safety ltd reserve the right to cancel the swim (refund minus 10% mobilisation fee) or open the booking to the public.

COURSES

A full refund will be given in the case of cancellation by Coast to Coast Water Safety.
No refund will be given in the case of participant cancellation. However, if possible we can offer to move you to the next available course running in the same calendar year - this will incur a £50 admin fee.

Coast to Coast Water Safety

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